FAQ's

• What is the return policy? 

Our return policy is right here: https://soccershopp.com/policies/refund-policy 

• What is the shipping policy? 

Our shipping policy is right here: https://soccershopp.com/policies/shipping-policy 

• How can I contact you? 

You can contact us at management.soccershopp@gmail.com or right here: https://soccershopp.com/pages/contact-us 

• How do I track my order? 

You will receive a confirmation email as soon as your order has been placed. It should include a tracking number. Then you can track your order here: https://soccershopp.com/pages/track-my-order

• What do I do if I never received my order or confirmation email? 

Please contact us and we will help you with your order. 

• How do I make changes to an order I’ve already placed? 

Unfortunately, we can't guarantee we can make any changes; however, we will try our best. Please contact us as soon as possible if you need to make a change to your order. 

• Where are you located? 

We are based in the United States and have multiple warehouses in the United States and China.